Shipping policy

Thank you for shopping with Adhesix. We are committed to delivering your order quickly, safely, and efficiently. This Shipping Policy explains how we process, ship, and deliver orders placed through Adhesix.xyz.

Free Worldwide Shipping

We proudly offer Free Worldwide Shipping on all eligible orders.

No minimum purchase is required. Shipping costs are already covered by us, allowing you to shop with confidence wherever you are.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Processing includes:

  • Order verification
  • Product inspection
  • Secure packaging
  • Shipment preparation

Orders placed on weekends or public holidays will begin processing on the next business day.

Estimated Delivery Time

Our estimated delivery time is:

7–14 Business Days

Delivery times may vary depending on:

  • Destination country
  • Customs clearance
  • Local courier services
  • Weather conditions
  • Peak shopping seasons
  • Public holidays

While most orders arrive within the estimated timeframe, occasional delays outside our control may occur.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information (when available).

Tracking updates may require several business days before appearing in the carrier's system.

Shipping Destinations

We currently ship to customers worldwide.

If shipping restrictions apply to your region, you will be notified during checkout or contacted by our customer support team.

Customs & Import Duties

International shipments may be subject to customs inspections or import duties depending on your country's regulations.

Customers are responsible for any customs fees, taxes, or import duties imposed by local authorities unless otherwise stated.

Incorrect Shipping Information

Please carefully verify your shipping address before placing your order.

Adhesix cannot be held responsible for delivery issues resulting from incorrect or incomplete addresses provided by customers.

If you notice an error, please contact us immediately. We will do our best to update your information before your order ships.

Lost or Delayed Shipments

If your shipment appears delayed or your tracking has stopped updating for an extended period, please contact our support team.

We will work directly with the shipping carrier to investigate and provide the most appropriate solution.

Damaged Packages

If your package arrives damaged, please contact us within 7 days after delivery.

Providing photos of both the product and packaging will help us resolve the issue more quickly.

Depending on the situation, we may offer:

  • A replacement
  • A refund
  • Another suitable resolution

Contact Us

For shipping questions, please contact us:

Website: https://adhesix.xyz

Email: support@adhesix.xyz

Phone: +1 (604) 271-5774

Address:

8071 Osgoode Dr, Richmond, BC V7A 4M3, Canada

We appreciate your trust and are committed to making every delivery a smooth experience.